These Terms & Conditions apply to all products and services provided by It’s Your College, including courses, downloads, coaching, talks, and events. By using our website or purchasing a service, you agree to these terms.

For any questions, reach out via emma@itsyourcollege.com.

1. Company Details

It’s Your College is a brand of Emma Stoks, established in Duiven, the Netherlands.
KvK number: 69438560
Email: emma@itsyourcollege.com

2. Scope

These terms apply to every agreement between Emma Stoks and the customer (hereafter: “you”), whether you purchase a course, coaching session, lecture, or other service.

3. Services

We offer:

• Online courses and digital learning products

• Coaching (online or in-person)

• Lectures, workshops, and speaking engagements

• Learning communities and events

4. Pricing and Payment

All prices are listed in euros and include VAT unless stated otherwise. We reserve the right to adjust prices at any time; new prices apply only to future purchases.

Payments are made through Stripe or PayPal, using secure checkout systems.

5. Cancellation & Refunds

A. Digital courses and products

Digital products are non-refundable. By purchasing, you waive your right of withdrawal once access begins, in line with EU consumer law.

B. Coaching

You may reschedule a coaching session if you cancel at least 24 hours in advance. Missed or late-cancelled sessions are non-refundable.

C. Lectures or events

Refund and cancellation terms vary depending on the format or agreement. These will be clearly stated when booking.

6. Use of Content

All materials — including course content, templates, presentations, videos, and documents — are the intellectual property of Emma Stoks.

You may not copy, share, publish, or reuse materials outside your own learning unless written permission is granted.

7. Delivery and Access

Digital products will be delivered via the learning platform (e.g. Thinkific or similar) or email. You are responsible for providing the correct information and maintaining access credentials.

For live services (coaching, talks), you are responsible for being available at the agreed time. Delays or missed sessions due to incorrect or missing information do not entitle you to a refund.

Lifetime access to courses means access for the lifetime of the course or platform — not your personal lifetime. As long as It’s Your College operates and the course remains available, you'll retain access. If the platform changes or is retired, we’ll give reasonable notice.

8. Technical Issues

While we do our best to ensure stable access, technical disruptions may occur (e.g. platform outages). We will resolve issues promptly or offer reasonable alternatives when needed.

9. Liability and Guarantees

Our services are delivered with care and professionalism, but no specific outcomes are guaranteed. Your progress depends on your own effort, context, and follow-through.

We are not liable for indirect damages, including missed opportunities, lost revenue, or system outages.

10. Force Majeure

In case of events beyond our control (e.g. illness, outages, natural disasters), we may postpone, modify, or cancel services. No refunds are issued in such cases, but we will aim to offer reasonable solutions.

11. Complaints

If you're not satisfied, please email emma@itsyourcollege.com. We aim to respond within 7 working days and will always try to resolve the issue fairly.

12. Data & Privacy

Your data is handled according to our Privacy Policy, which complies with the General Data Protection Regulation (GDPR).

13. Governing Law

These terms are governed by Dutch law. Any disputes will be handled by the competent courts in the Netherlands.

Version: 2025